Tagging in and out with two different Contactless bank cards will result in a penalty fee of R240 being charged to each Contactless bank card.
If you would like to use your Contactless bank card on the Gautrain service and receive important updates and information pertaining to your travel, please submit your unique token and contact details here.
About Contactless bank cards
What is a Contactless bank card:
Contactless bank cards
that are accepted include:
- Debit cards
- Credit cards
- Cheque cards
- National Department of Transport (NDoT cards), including: Areyeng Card, Rea Vaya and My CiTi PayPasses

Note: When using a NDoT card at Gautrain, please make sure that you have sufficient value on the card to pay for your ‘complete trip’ as you will not be able to load value on NDoT cards at a Gautrain station. Part-payments are not accepted at Gautrain. As such, you cannot use a NDoT card together with your Contactless bank card, cash or a Gautrain card to pay for your travel. Please ensure that you tag in and out using the same card. Penalty fees will otherwise apply to each Contactless bank card.
Benefits of paying with a Contactless bank card
Tag 'n Ride!
To speed up your travel at Gautrain, simply use your Contactless bank card.
- Avoid queues and save time
- Have an alternate payment option
- Enjoy cashless travel
- Foreign cards are accepted making it easy for tourists to access the system

What is card clash?

Do not use your wallet or purse to tag in or out at the fare gates as the card reader may not identify the card you intend to pay with. In addition, more than one card may be charged and penalties may be applied.

One card, One trip, One person
Failing to tag in and out with the same Contactless bank card will result in you being charged a penalty fare of R240 on each of your Contactless bank cards.

How to use your Contactless bank card at Gautrain
How to use the parking facility:




Note: If you park for more than five days you will need to settle the payment at the Ticket Office before tagging out at the parking fare gate.
How to use the train service:





How to use the bus service:





Refund Request and Debt Settlement
Submit an online refund request
Refund requests are made easy on the Gautrain website. To submit an online refund request simply link your Contactless bank card as a transit card.


Debt Settlement
If your bank rejects a transaction, your Contactless bank card will be blocked prohibiting any further transactions from being made at Gautrain. To continue using your Contactless bank card on the Gautrain system, settle your debt at a Gautrain Ticket Office or online at www.gautrain.co.za (no admin fee will apply).
NOTE: Debt may be settled either at the Ticket Office or on the Gautrain website/app. Debt may be settled using a Contactless bank card that has been blocked.