Gautrain Alerts

Gautrain | For people on the move
 Please note that Gautrain services (trains, buses, & midi-buses) are suspended during the national lockdown. Our Customer Care & Refunds teams will be working remotely during the lockdown period & will gladly assist with queries. Be safe during these trying times & let us collectively help to flatten the curve & combat COVID-19!

Contactless Bank Card


ABSACapitecFNB or RMBInvestecNedbankStandard BankForeignOther


For security reasons, Gautrain does not store bank card numbers. Instead, bank card numbers are converted to a token which we then save. Click here to obtain a token and follow these easy steps:

• Enter the 16-digits as displayed on the front of the contactless bank card

• Click on “Generate” to obtain a token

• Copy the token

If you have any questions, you are welcome to contact our Customer Care Centre on 0800 428 87246 (0800 GAUTRAIN) daily from 05h30 to 20h00, use the LiveChat feature on the Contact Us Page or send us an email at Thank you!