Step 1 – Register an online account and link your Gautrain Swift Card online
If you are a first-time user, purchase a Gautrain Swift Card at any Gautrain station and register an online account on the Gautrain website at https://www.gautrain.co.za/register. Link your Gautrain Swift Card to your online profile and ensure that your contact details have been captured correctly.
Step 2 – Purchase your Monthly or Weekly Train Product online
To qualify for this Promotion, you have to purchase your Monthly or Weekly Train Product online, either on the Gautrain website at www.gautrain.co.za or on the Gautrain app.
Once a valid Monthly or Weekly Train Product has been purchased, the purchase will be validated against your online Gautrain profile.
Step 3 – Provide proof of Covid-19 vaccination card
Upload proof of your Covid-19 vaccination card by either visiting the Gautrain website at www.gautrain.co.za, or scanning a QR barcode at your closest Gautrain station or inside the train. Once proof of Covid-19 vaccination card has been received and your first valid purchase has been made, you will receive an SMS/text message within 24 hours (Mondays – Fridays 06h00 – 18h00 only).
Step 4 – Receiving your voucher
The SMS/text message sent to your registered mobile phone will contain a unique code that should be used to redeem your voucher. The SMS will be sent to the mobile number that you have registered on the Gautrain website. In the event of a delay in receipt of the voucher SMS, the customer must enquire or check with their respective mobile network provider.
Step 5 – Using your voucher
You can only use the voucher by redeeming the qualified value off your purchase at the selected partner. The voucher may be used instore or online.
For any queries, please visit our Contact Us page or call our Customer Care Centre on 0800 428 87246 (0800 GAUTRAIN), daily from 05h30 to 20h00. You may also use the LiveChat feature on the Contact Us page.