On Monday, 04 May at 05h30, Gautrain will resume a reduced train and bus service after its services were suspended at the end of March due to the national lockdown. In keeping with Government regulations, trains will operate daily between 05h30 to 09h30 and 15h00 to 19h00 so that passengers will be able to return to their place of residence by 20:00. On Monday to Friday, trains will operate at 20-minute intervals and on weekends and public holidays, trains will operate at 30-minute intervals. The revised train and bus schedules will be available on the Gautrain website and app as of Sunday, 03 May.
The safety and wellbeing of our employees and passengers remain of paramount importance to us and we have therefore taken great care to implement numerous precautionary measures to ensure that we avoid the spread of COVID-19. Some of these measures are detailed below.
Health and Safety Measures
The Airport service will remain suspended until further notice. Passengers travelling on the East-West line must disembark the train at Rhodesfield station. Trains will then proceed to OR Tambo where it will be turned around before proceeding back to Rhodesfield station.
Gautrain Bus Services
A limited bus service will be available as from Monday. Buses will not operate over the weekends and on public holidays. The following bus routes will operate:
We have amended the following four bus routes so that it now stops at hospitals that are in close vicinity to the Gautrain alignment. By amending these bus routes, we are able to assist in transporting the medical services personnel working at these hospitals.
For detailed bus route information, visit Gautrain.co.za
Gautrain Midi-bus Service
All standard midi-bus routes will be operated, and midi-buses will be disinfected after each round trip. Midi-buses will not operate over weekends and on public holidays.
The Gautrain Customer Care team will remain available to assist with customer queries. Our LiveChat platform, as well as social media pages are active and will be attended to by our Customer Care team.
Finally, we wish to take this opportunity to thank our security, maintenance and operational personnel who have been working behind the scenes to help secure and maintain the Gautrain system during the national lockdown.
We also thank each and every essential services worker who has been working tirelessly since the start of the lockdown to help ensure that South Africa stays afloat during these challenging times. In particular, we extend our gratitude to all medical services personnel for their invaluable service rendered since the outbreak. As you continue your work at the forefront, may you remain safe and healthy.
To our valued passengers, we thank you for your ongoing support and we look forward to being of service to you.