Gautrain Alerts

Gautrain | For people on the move
All services are operating according to schedule.
 

Purchasing A Gautrain Card

Gautrain Cards may be purchased at any Gautrain station using either the Ticket Vending Machines (TVM) or the Ticket Office.

The TVMs are similar to an ATM bank terminal and accept cash and bank cards. So avoid the queues at the Ticket Office and give the TVM a go! Gautrain Cards may also be purchased from a number of vending machines conveniently located along certain Gautrain bus routes. View the vending machine locations here.

What is a Contactless bank card

Nowadays banks are issuing bank cards that may be used to make transactions at various retailers without the need to enter a Personal Identification Number (PIN).

If your bank card has this symbol , then you have a Contactless bank card.

You may use your Contactless bank card to travel on Gautrain, train, buses and parking included.

Contactless bank cards that are accepted include:

  • Debit Cards
  • Credit Cards
  • Cheque Cards
  • National Department of Transport (NDoT) cards, such as Areyeng Card, Rea Vaya and My CiTi PayPasses

Register Your Gautrain Card or Contactless bank card

Users are encouraged to register their Gautrain Cards on the website or at any Gautrain station Ticket Office.

A registered Gautrain Card allows you to load value or purchase products online and to block your Card in the event of it being lost or stolen. Once your Gautrain Card has been blocked you may then apply to have the funds on the lost/stolen Gautrain Card transferred to a new registered Gautrain Card.

To manage your Contactless bank card online, please register a Gautrain account on the Gautrain website or mobile app and link the Contactless bank card to your account. This allows you to submit claims or to view your travel history.

Watch videos here for information on how to use Contactless bank card