Your Health & Safety remains our Primary Concern

We will not compromise on our health and safety measures and remain committed to do everything possible to help contain and avoid the spread of COVID-19.

  • The use of face masks is mandatory on Gautrain. All passengers and staff must wear a face mask at all times whilst at stations and whilst onboard trains, buses or midi-buses.
  • Passengers are encouraged to apply social distancing measures at stations and onboard trains, buses and midi-buses
  • Trains, buses and midi-buses are cleaned and disinfected at regular intervals throughout the day.
  • Special cleaning staff have been deployed at all stations to wipe-down and disinfect touchpoints, such as handrails.
  • Customer-facing staff are screened for fever throughout the day and have been asked to stay at home if they have any symptoms. Likewise, we appeal to our passengers to also stay at home if they are unwell.
  • Alcohol-based hand sanitizers are available at all stations, and on buses.
  • Random screening of passengers will be conducted at stations in collaboration with the Department of Health field workers.
  • In addition to the above-mentioned primary precautions, we are developing two additional measures. The first is thermal screening at station entrances to identify passengers with temperatures above the norm. Passengers with elevated temperatures will be directed to heath facilities for screening and testing. The second measure is the deployment of spray booths at all station entrances. The purpose of these booths is to apply a suitable disinfectant in a fine mist spray onto the body and clothes of passengers. This will assist in maintaining a hygienic Gautrain system but this does not guarantee that the COVID-19 virus will be killed if it is present on the body and clothes of passengers. The spray booth also does not replace the core safety measures of hand washing, sanitising and disinfecting of surfaces or social distancing.