Yes, all standard midi-bus routes will be operated, and midi-buses will be disinfected after each round trip. Midi-buses will not operate over weekends and on public holidays.

The safety and wellbeing of our employees and passengers remain of paramount importance to us. We will not compromise on our health and safety measures and remain committed to do everything possible to help contain and avoid the spread of COVID-19. The following health and safety measures remain in full force and effect:

Health and safety Measures

• The use of face masks is mandatory on Gautrain. All passengers and staff must wear a face mask at all times whilst at stations and whilst onboard trains, buses or midi-buses.
• Passengers are encouraged to apply social distancing measures at stations and onboard trains, buses and midi-buses. We have applied floor decals at the stations to assist passengers to keep clear distances from fellow passengers. This measure allows for social distancing. Passengers must remain seated whilst onboard the train.
• Trains, buses and midi-buses are cleaned and disinfected at regular intervals throughout the day.
• Special cleaning staff have been deployed at all stations to wipe-down and disinfect touchpoints, such as handrails.
• All customer-facing staff are screened for fever throughout the day and have been asked to stay at home if they have any symptoms. Likewise, we appeal to our passengers to also stay at home if they are unwell.
• Alcohol-based hand sanitizers are available at all stations, and on buses.
• Random screening of passengers will be conducted at stations in collaboration with the Department of Health field workers.
• We urge our employees and passengers alike to adhere to good hygiene practices and to frequently wash their hands with soap and water for at least 20 seconds or alternatively to use an alcohol-base hand sanitizer. It is also vitally important that we all practice good cough and sneeze etiquette by covering our cough or sneeze with a bent elbow or tissue. Used tissues must be discarded of in the bins provided, and hands must be washed or sanitized as soon as possible thereafter.

Yes. The use of face masks is mandatory on Gautrain. All passengers and staff must wear a face mask at all times whilst at stations and whilst onboard trains, buses or midi-buses. We have procured a batch of cloth face masks and will distribute these to customers free of charge. Stock is limited and we ask that passengers come prepared with their own face mask.

Passengers are encouraged to apply social distancing measures at stations and onboard trains, buses and midi-buses. We have applied floor decals at the stations to assist passengers to keep clear distances from other passengers. These are spaced at least one meter apart from each other. Similarly, onboard trains, buses and midi-buses, certain seats have been cordoned off to allow for social distancing. Passengers must remain seated whilst onboard the train.

To minimise the spread of COVID-19, passengers are encouraged to use their Contactless Bank cards to tag in and out of stations, buses and parking included. Alternatively, passengers may reload value and/or Products on their Gautrain cards via the Gautrain App or website.

Yes, random screening of passengers will be conducted at stations in collaboration with the Department of Health field workers.