Since 4 May 2020, we have been operating eight (8) bus routes. As of Monday, 18 May 2020, we will commence operating the M2 Noordwyk bus route from Midrand station. The following bus routes will therefore be in operation:

H3 – Arcadia

P3 – Pretoria CBD

M3 – Sunninghill

S3 – Rivonia

S4 – Randburg

S5 – Fourways

J1 – Parktown

J2 – Johannesburg CBD

M2 – Noordwyk

The P3, H3 and J1 bus routes have been amended to assist in transporting medical services personnel working at nearby hospitals. The following bus routes will stop at the hospitals as listed below.

All standard midi-bus routes will remain in operation.

On weekdays, buses and midi-buses will not operate during the off-peak period.

Please be reminded that there will be no bus service on weekends and public holidays.

Yes, all standard midi-bus routes will be operated, and midi-buses will be disinfected after each round trip. Midi-buses will not operate over weekends and on public holidays.

The safety and wellbeing of our employees and passengers remain of paramount importance to us. We will not compromise on our health and safety measures and remain committed to do everything possible to help contain and avoid the spread of COVID-19. The following health and safety measures remain in full force and effect:

Health and safety Measures

• The use of face masks is mandatory on Gautrain. All passengers and staff must wear a face mask at all times whilst at stations and whilst onboard trains, buses or midi-buses.
• Passengers are encouraged to apply social distancing measures at stations and onboard trains, buses and midi-buses. We have applied floor decals at the stations to assist passengers to keep clear distances from fellow passengers. Similarly, onboard trains, buses and midi-buses, certain seats have been marked so as to indicate that those seats should not be used. This measure allows for social distancing. Passengers must remain seated whilst onboard the train.
• Trains, buses and midi-buses are cleaned and disinfected at regular intervals throughout the day.
• Special cleaning staff have been deployed at all stations to wipe-down and disinfect touchpoints, such as handrails.
• All customer-facing staff are screened for fever throughout the day and have been asked to stay at home if they have any symptoms. Likewise, we appeal to our passengers to also stay at home if they are unwell.
• Alcohol-based hand sanitizers are available at all stations, and on buses.
• Random screening of passengers will be conducted at stations in collaboration with the Department of Health field workers.
• We urge our employees and passengers alike to adhere to good hygiene practices and to frequently wash their hands with soap and water for at least 20 seconds or alternatively to use an alcohol-base hand sanitizer. It is also vitally important that we all practice good cough and sneeze etiquette by covering our cough or sneeze with a bent elbow or tissue. Used tissues must be discarded of in the bins provided, and hands must be washed or sanitized as soon as possible thereafter.
• In addition to the above-mentioned primary precautions, we are developing two additional measures. The first is thermal screening at station entrances to identify passengers with temperatures above the norm.  Passengers with elevated temperatures will be directed to heath facilities for screening and testing.  The second measure is the deployment of spray booths at all station entrances.  The purpose of these booths is to apply a suitable disinfectant in a fine mist spray onto the body and clothes of passengers. This will assist in maintaining a hygienic Gautrain system but this does not guarantee that the COVID-19 virus will be killed if it is present on the body and clothes of passengers. The spray booth also does not replace the core safety measures of hand washing, sanitising and disinfecting of surfaces or social distancing.  We intend to deploy these spray booths at all stations in the near future.  Since 4 May 2020, the spay booths have been using an organic botanical extract-based sanitizer suitable for industrial and home use. This was selected for initial use as it is anti-bacterial while also non-toxic, biodegradable, and a non-irritant when in contact with human skin.  Gautrain is working with the SABS on other products to use in the spray booths and we assure our passengers that we will only use products certified as suitable by the SABS.

The purpose of the spray booths is to apply a suitable disinfectant in a fine mist spray onto the body and clothes of passengers. This will assist in maintaining a hygienic Gautrain system but this does not guarantee that the COVID-19 virus will be killed if it is present on the body and clothes of passengers. The spray booth also does not replace the core safety measures of hand washing, sanitising and disinfecting of surfaces or social distancing.

The spray booths are currently only available at Midrand and Hatfield stations. But we intend to deploy these spray booths at all stations in the near future.

Since 4 May 2020, the spray booths have been using an organic botanical extract-based sanitizer suitable for industrial and home use. This was selected for initial use as it is anti-bacterial while also non-toxic, biodegradable, and a non-irritant when in contact with human skin. We have been working with the SABS on other products to use in the spray booths and we assure our passengers that we will only use products certified as suitable by the SABS.

Yes, to help ease the financial burden placed on many of our passengers due to the outbreak of COVID-19, we have decided to suspend parking fares for all rail-users for an interim period as of Monday, 18 May 2020.

Yes. The use of face masks is mandatory on Gautrain. All passengers and staff must wear a face mask at all times whilst at stations and whilst onboard trains, buses or midi-buses. We have procured a batch of cloth face masks and will distribute these to customers free of charge. Stock is limited and we ask that passengers come prepared with their own face mask.

Passengers are encouraged to apply social distancing measures at stations and onboard trains, buses and midi-buses. We have applied floor decals at the stations to assist passengers to keep clear distances from other passengers. These are spaced at least one meter apart from each other. Similarly, onboard trains, buses and midi-buses, certain seats have been cordoned off to allow for social distancing. Passengers must remain seated whilst onboard the train.

To allow for social distancing onboard trains, buses and midi-buses, certain seats have been cordoned off. Passengers must remain seated whilst onboard the train.

To minimise the spread of COVID-19, passengers are encouraged to use their Contactless Bank cards to tag in and out of stations, buses and parking included. Alternatively, passengers may reload value and/or Products on their Gautrain cards via the Gautrain App or website.

No, the Airport service will remain suspended until further notice. Passengers travelling on the East-West line must disembark the train at Rhodesfield station. Trains will then proceed to OR Tambo where it will be turned around before proceeding back to Rhodesfield station.

Yes, random screening of passengers will be conducted at stations in collaboration with the Department of Health field workers.